[Support request] Carousel not working

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • #32718
    Juned
    Participant

    Hi,

    I am doing copy past of the shortcode inside the container ([wp_show_posts id=”28536″]), by editing the page, but the carousel is not working. (check last container of the page, above footer). https://hygienedunia-staging.mars-cdn.com/

    Actually I am using WPSP for the first time, so maybe I am making some mistakes at settings. Please guide me.

    #32743
    elvin
    Moderator

    Hi Juned,

    You staging site’s CDN isn’t loading the required assets properly so it breaks the carousel – https://share.getcloudapp.com/X6ul4E5E

    It’s returning 404 errors for slick.min.css which is the styling used by the carousel script of WPSP.

    #32745
    Juned
    Participant

    So let me try it on my production site.

    #32747
    Juned
    Participant

    Hi Elvin,

    I done the necessary settings at Easy IO CDN, still WPSP not working. Please help. I used the same shortcode at About us page also, but it is showing nothing.

    #32751
    Juned
    Participant

    Now I deleted the plugin from staging site and installed at my Live site.

    Still the carousel for WooCommerce products is not working. I have used the shortcode at this page: https://www.hygienedunia.com/communication-preferences/

    The page is showing as blank. Please guide me further.

    #32753
    elvin
    Moderator

    Still the carousel for WooCommerce products is not working. I have used the shortcode at this page: https://www.hygienedunia.com/communication-preferences/

    Can you try disabling all plugins except WPSP?

    There seems to be a script that’s manipulating the image.

    Note: Carousel doesn’t work well with Lazy loading. If you’re using one, it can break the carousel.

    #32755
    Juned
    Participant

    Yes Lazy Loading is enabled, and it is very useful for site performance. In that case should I drop the idea to use WPSP at my sites??

    #32773
    Juned
    Participant

    Hi,

    EWWW Image Optimizer developer has suggested some solutions to me. I will try those and then get back to you.

    Thanks.

    #32824
    elvin
    Moderator

    Have you sorted it out? Let us know how it goes.

    Note: If your plugins have Lazy loading exclusions, try excluding the ones used in the carousel especially if it’s above the fold. While lazyloading is helpful, it is not recommended for any images that appear above the fold. 😀

    #32941
    Juned
    Participant

    Hi!

    1. What do you mean “above the fold”?
    2. I tried my best and finally deleted the plugin.

    #32957
    elvin
    Moderator

    1. What do you mean “above the fold”?

    “Above the fold” is basically the first thing you see when the page loads.

    Images above the fold are images that immediately show on the viewport when the page loads.

    It’s not ideal to lazy load things that you will see immediately when the page loads as it causes all sorts of issues like CLS, masonry script miscalculation and other script issues where the script requires elements to be moved/manipulated.

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