Home › Forums › Pro Support › Do I need the free plugin if I have Pro?
- This topic has 14 replies, 2 voices, and was last updated 2 years, 5 months ago by
elvin.
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AuthorPosts
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March 15, 2021 at 1:05 pm #28042
Sam
ParticipantCan I deactivate and delete WP Show Posts if I have the Pro version?
Also, on my plugins page, there are two listings for WP Show Posts, both the same version 1.1.3, one activated and one deactivated, followed by WP Show Posts Pro. Is this normal? In my plugins folder, there is just one folder for wp-show-posts and one for wp-show-posts-pro.
Thanks for the great plugin!
March 15, 2021 at 9:43 pm #28074elvin
ModeratorHi there,
Can I deactivate and delete WP Show Posts if I have the Pro version?
Also, on my plugins page, there are two listings for WP Show Posts, both the same version 1.1.3, one activated and one deactivated, followed by WP Show Posts Pro. Is this normal? In my plugins folder, there is just one folder for wp-show-posts and one for wp-show-posts-pro.
You’ll have to keep the WP Show Posts installed along with the Pro version.
The Pro plugin is an extension of functionality for the free version.
You’ll have to keep the 2 plugins activated.
March 17, 2021 at 3:25 pm #28176Sam
ParticipantThank you for the quick reply, Elvin!
No problem keeping the free version activated, got it!
But why do I have TWO of the free versions? I only ever installed one, then pro. I get a notification in the Admin area saying that a required plugin is deactivated and is required. But one of the free versions is activated and WP Show Posts is working as expected on my site.
March 17, 2021 at 3:26 pm #28178Sam
Participantps. I tried to include a screenshot of my admin area by clicking the IMG button in the editor but got an error when trying to submit my post, saying my post could not be submitted at this time.
March 17, 2021 at 4:07 pm #28180elvin
ModeratorCan you try deleting both free versions and reinstall a fresh one? You don’t have to worry about your lists being deleted, they won’t be affected. 🙂
March 17, 2021 at 4:27 pm #28182Sam
ParticipantI just launched my new site today but have the development site available to test on. So on that site, I de-activated then deleted both instances of the free WP SHow Posts, then reinstalled it. Yikes, it totally borked my site! The Lists are there but pages that use them won’t load fully. The header loads but not the content area. I really don’t want to try this on my new site now!
March 17, 2021 at 4:30 pm #28184elvin
ModeratorThat’s weird.
Any chance you can provide us temporary site credentials to check the backend? You can send the details privately on our contact page.
https://wpshowposts.com/contact/March 17, 2021 at 5:12 pm #28196Sam
ParticipantThanks Elvin. Would FTP access be helpful as well as WP access?
March 17, 2021 at 5:39 pm #28198elvin
ModeratorWP admin access would be enough. But it would be very helpful to point us to the broken page/s as well. 🙂
Let us know.
March 17, 2021 at 5:46 pm #28202Sam
ParticipantOK, info sent! Thanks again!
March 17, 2021 at 7:56 pm #28214elvin
ModeratorThanks. email received.
I’ve tried logging in w/ the credentials provided but it doesn’t seem to be working. Can you recheck and confirm? Thanks.
March 18, 2021 at 10:02 am #28246Sam
ParticipantI just tested and re-sent the credentials.
Thanks Elvin!March 21, 2021 at 7:16 pm #28301elvin
ModeratorI’ve tried again and it still doesn’t seem to be working.
I’ve replied to your email to show the details.
April 7, 2021 at 2:32 pm #28966Sam
ParticipantHi Elvin,
Just checking in… I’m not sure if you’ve received my last two emails. Were you able to get in and troubleshoot? (I’m not in a rush.)
Thanks!April 7, 2021 at 4:26 pm #28968elvin
ModeratorHi Sam,
Which mailbox did you send it to? Was it on GeneratePress?
I’ll check and see if someone else is on it. I’ll let you know. 🙂
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