[Support request] error 500

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This topic contains 1 reply, has 2 voices, and was last updated by  Tom 1 week, 1 day ago.

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  • Author
    Posts
  • #7741

    Leigh
    Participant

    Hello,
    I had the free version of the plugin and it worked fine.
    Just paid for pro but as soon as I activate it it kills my site..

    This page isn’t working mickhart.com.au is currently unable to handle this request.
    HTTP ERROR 500

    I tried with 0.5 and 1.0 Beta.

    My host says contact the developer….

    #7747

    Tom
    Keymaster

    Hi there,

    Is your host able to shed more light on what the specific error is? They can check the error_log for that information.

    I’ve seen this happen when another plugin is using a class we’re using the plugin incorrectly. Does the error still happen if all your other plugins are deactivated?

    Let me know 🙂

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