[Support request] error 500

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This topic has 1 reply, 2 voices, and was last updated 4 years, 7 months ago by Tom.

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February 11, 2019 at 8:36 am #7741

Leigh
Participant

Hello,
I had the free version of the plugin and it worked fine.
Just paid for pro but as soon as I activate it it kills my site..

This page isn’t working mickhart.com.au is currently unable to handle this request.
HTTP ERROR 500

I tried with 0.5 and 1.0 Beta.

My host says contact the developer….

February 11, 2019 at 6:23 pm #7747

Tom
Keymaster

Hi there,

Is your host able to shed more light on what the specific error is? They can check the error_log for that information.

I’ve seen this happen when another plugin is using a class we’re using the plugin incorrectly. Does the error still happen if all your other plugins are deactivated?

Let me know 🙂
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