[Support request] Not in admin dashboard

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • August 10, 2017 at 1:21 pm #2457
    Ira
    Participant

    I just purchased the pro version. I installed the plugin and activated it. I don’t see it in admin. In the video it shows up under posts on the left menu. It is not showing up at all. I tried disabling all other plugins. It still is not working. I am using the xtheme from themeco. My url is https://ezralevylaw.com

    • This topic was modified 3 years, 12 months ago by Ira.
    • This topic was modified 3 years, 12 months ago by Ira.
    August 10, 2017 at 5:18 pm #2460
    Ira
    Participant

    I tried changing the theme and disabling all the other plugins, still not working. The regular version works but not the pro version.

    August 11, 2017 at 12:34 am #2461
    Tom
    Keymaster

    Hi there,

    The Pro version simply adds more options into the same area as the free version. Is there no “WP Show Posts” area in your Dashboard?

    August 11, 2017 at 7:40 am #2468
    Ira
    Participant

    I figured it out. I have to have both the pro and regular version loaded and activated at the same time. It does not explain this anywhere. I disabled and removed the regular version before installing the pro version. When you activate the pro version it should tell you you need the regular version installed as well.

    • This reply was modified 3 years, 11 months ago by Ira.
    August 11, 2017 at 4:55 pm #2482
    Tom
    Keymaster

    Ah yes, sorry about that! I’ll try to make it more clear 🙂

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