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[Support request] Problem in mobile Navigation

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #19873
    inscenaris
    Participant

    Dear support.

    Currently we are having a problem with your plugin in our mobile navigation.
    (especially on apple devices)
    If (the output of) the plugin is included within the page, menu items are no longer displayed in the mobile navigation.
    Instead it is a blank field with no entries. What could be the reason for this to happen?

    Example link: https://www.dade-design.com/betonwelten/

    Thanks for your help.

    #20031
    Tom
    Keymaster

    Hi there,

    I’m not seeing the issue, but you do have a javascript error on the page: https://www.screencast.com/t/LdIRhXBxtm

    That could prevent your mobile navigation from working as it’s using javascript.

    #20300
    inscenaris
    Participant

    Hello Tom,

    here is a screenshot of the actual problem “missing mobile menu” (especially on apple devices).

    Link: https://inscenaris.protonet.info/public_links/r4tnEewCJcLdkU0ANp_Zaw

    #20353
    Tom
    Keymaster

    This is what I’m seeing: https://www.screencast.com/t/ltpvHcacw

    #20738
    inscenaris
    Participant

    Hi Tom. The problem only occurs on mobile apple devices, such es my iphone.
    How did you get the screenshot? Was it made on an apple device or pc?
    On emulated (test) systems as on desktop pc the problem is not reproducable.

    #23575
    Leo
    Participant

    Sorry for the late reply!

    I just checked on my iPhone and the mobile menu is working correctly from what I can see:
    https://www.screencast.com/t/nwAUvvHZ5Z

Viewing 6 posts - 1 through 6 (of 6 total)
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