[Support request] Show Posts Images Not Working

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  • This topic has 20 replies, 2 voices, and was last updated 2 years ago by Tom.
Viewing 15 posts - 1 through 15 (of 21 total)
  • Author
    Posts
  • #8271
    Paul
    Participant

    Show posts has been working great for me for years. This morning when I checked the website, and some of the posts I have using show posts are not displaying the featured image. They had been working fine previously.

    See for example:
    https://www.sandandsteelfitness.com/our-team/ (missing images)

    but show posts seems to be working on
    https://www.sandandsteelfitness.com/careers/ (see bottom of the page.)

    Show posts is not working on our homepage see the sidebar half way down.
    https://www.sandandsteelfitness.com/

    But is working on our mobility page
    https://www.sandandsteelfitness.com/product/mobility-and-muscle-therapy/#tab-mobility-and-movement-articles

    Not sure what’s wrong.

    #8275
    Tom
    Keymaster

    Hi there,

    It looks like you’re using a lazy loading plugin which isn’t working. What happens if you disable it?

    #8276
    Paul
    Participant

    I tried disabling the A3 Lazy Loader, but it didn’t change the result. I also have been using that same lazy loader for several months.
    Plugin is off, and you can see that the images are still not loading on certain pages.

    -Paul

    #8281
    Paul
    Participant

    I re-enabled the Lazy Loader since it didn’t fix the issue. Please sign up for an account if you can’t trouble shoot it from the outside.
    https://www.sandandsteelfitness.com/wp-login.php?action=register

    I’ll update your user rights once you create the account.

    -Paul

    #8294
    Tom
    Keymaster

    Hey Paul,

    Just went to the problem page and I’m seeing the images now. Is it working for you as well? Try clearing your browser cache.

    #8295
    Paul
    Participant

    WPSHowPosts isn’t working Kinsta. I changed the settings on showsposts to remove the image size specification. If I do that, the images show. As soon as a specify a size (e.g. 400px) the images do not appear.

    #8296
    Tom
    Keymaster

    Interesting. The plugin is using this library for image resizing: https://github.com/syamilmj/Aqua-Resizer

    In the near future, I’ll be removing that and trying a more native WP approach.

    #8297
    Paul
    Participant

    I sent you through the support option of the trouble shooting I did with Kinsta. They have a detailed report as to why it doesn’t work with their CDN.

    #8306
    Tom
    Keymaster

    It’s definitely not the best way to resize images.

    We’ll be implementing a way to use built-in WP sizes, and then object-fit for cropping. I can help you implement a solution like this for now if you’d like?

    #8309
    Paul
    Participant

    It would be appreciated. We use Showposts a lot, and currently our implementation is limited because of the lack of image resize functionality.

    #8324
    Tom
    Keymaster

    Here’s what I would do right now:

    1. Create a new image size in WP:

    add_action( 'after_setup_theme', function() {
        add_image_size( 'your-size-name', 500, 500, true );
    } );

    true tells it to hard crop the image.

    2. Regenerate your thumbnails so this size exists using a plugin like this: https://wordpress.org/plugins/regenerate-thumbnails/

    3. Tell WPSP to use this new size:

    add_filter( 'wpsp_default_image_size', function() {
        return 'your-size-name';
    } );

    Adding PHP: https://docs.wpshowposts.com/article/adding-php/

    #8339
    Paul
    Participant

    Wouldn’t that lock the size to the image specified in “your-size-name?”

    #8349
    Tom
    Keymaster

    Isn’t that what we’re trying to do? If you don’t want the images to have a set size, you can just ignore the image sizing options in the list settings.

    #8352
    Paul
    Participant

    That’s exactly the feature that isn’t working with kinsta’s cdn.

    #8366
    Tom
    Keymaster

    That’s the automatic resizer that WPSP uses.

    The method I outlined above doesn’t use that automatic resizer – it uses WordPress functions.

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