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[Support request] WP Show Posts author id attribute not applied

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • September 28, 2017 at 11:48 am #2695
    Drew
    Participant

    I love the AP Show Posts plugin although I’ve run into one issue in that the author id attribute is not always getting applied.

    I’m sure the author id is correct, they were double checked in the wop_users table: https://www.screencast.com/t/21dihU3F7o and in the post type settings: https://www.screencast.com/t/xIbuotjm

    Here is the settings for every option:
    09.28.2017-11.23.43
    09.28.2017-11.23.57
    09.28.2017-11.24.07
    09.28.2017-11.24.15
    09.28.2017-11.24.26
    09.28.2017-11.24.39

    Is there a step I’m missing?

    (FWIW, I’m continuing to have this issue even with the Pro upgrade. The site is on WPEngine and I’ve also made sure to clear caches, reset write permissions, etc.).

    September 28, 2017 at 10:11 pm #2697
    Tom
    Keymaster

    Hi Drew,

    I’ll look into this and will get back to you ASAP.

    October 3, 2017 at 9:35 am #2706
    Drew
    Participant

    Hi Tom, just checking in here to see if you have any ideas.

    October 3, 2017 at 10:43 pm #2708
    Tom
    Keymaster

    Hey Drew,

    No solution yet, but I think I see the issue.

    Will get back to you tomorrow 🙂

    October 6, 2017 at 9:46 am #2714
    Tom
    Keymaster

    Found the solution.

    The next versions of WPSP are pretty significant updates, so I need to test them more with each other before releasing them.

    For now, I can tell you what to look for and how to fix it if that works?

    October 7, 2017 at 1:32 pm #2721
    Drew
    Participant

    Sure, that would be terrific.

    And for whatever reason, I have not been receiving the email notifications for responses here but I do get the ones from the generatepress forum just fine. I’ve checked spam and trash on both the local email client and email server level and nothing seems to be arriving.

    Do you have a any sort of fixes subject or email server id I can use to add to my whitelist?

    October 7, 2017 at 11:03 pm #2730
    Tom
    Keymaster

    Strange – it should be coming from support@wpshowposts.com.

    As for the solution, here you go: https://wpshowposts.com/support/topic/when-using-author-id-in-more-settings-warning/#post-2729

    October 10, 2017 at 7:09 am #2751
    Drew
    Participant

    I’ll try adding a filter to whitelist the messages (as your latest reply didn’t make it through either).

    I’ll also follow up at that other thread if there are any additional questions, many thanks!

    October 11, 2017 at 11:28 pm #2767
    Tom
    Keymaster

    No problem! Thanks for reporting the issue 🙂

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